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CUSTOMER CARE

We value our customers and strive to provide exceptional service. If you have any questions, concerns, or need assistance, please refer to the information below.

 

Contact Information:

- Phone: For immediate assistance, please CALL or TEXT us at 321.945.0123.  

- Email: You can reach us via email at info@mainstreetneon.com. Our team will respond to your inquiry within 24 hours.

PRIVACY & SAFETY

Your privacy is important to us and we are committed to ensuring the safety of your information. This Privacy and Safety section outlines our practices regarding the collection, use, and protection of your personal data when you visit our online store. By using MainStreetNeon.com, you consent to the collection and use of your information as described below.

 

1. Collection of Personal Information:

We may collect personal information from you when you create an account, place an order, or interact with our website. This information may include your name, email address, shipping address, and payment details. Rest assured that we only collect the necessary information required to provide you with a seamless shopping experience.

 

2. Use of Personal Information:

We use your personal information to process your orders, communicate with you about your purchase, and provide customer support. Additionally, we may use your information to improve our website, personalize your shopping experience, and send you relevant promotional offers or newsletters if you opt-in to receive them. We do not sell or share your personal information with third parties for their marketing purposes.

 

3. Security Measures:

We take the security of your personal information seriously. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and protect your data. Our website uses industry-standard encryption technology (SSL) to ensure the secure transmission of your information during the checkout process. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

4. Cookies and Tracking Technologies:

MainStreetNeon.com uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized recommendations. These technologies collect information about your interactions with our website and help us analyze trends, administer the site, track user movements, and gather demographic information. You can manage your cookie preferences through your browser settings.

 

5. Third-Party Links:

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit through external links.

 

6. Children's Privacy:

MainStreetNeon.com is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately, and we will take steps to remove that information from our systems.

 

7. Updates to Privacy Policy:

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. By continuing to use MainStreetNeon.com after any changes, you acknowledge and agree to the updated Privacy Policy.

 

If you have any questions or concerns regarding our privacy and safety practices, please contact our customer support team. Your privacy and security are of utmost importance to us, and we are here to assist you.

 

WHOLESALE INQUIRIES

Thank you for your interest in wholesale opportunities with MainStreetNeon.com! We are delighted to partner with businesses and retailers who share our passion for unique neon lighting products. Please reach out to us with your specific inquiry.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
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